How to report Fraud

Help & Support/Fraud Prevention/How to report fraud

Contact us to report suspicious activity

Has your Card been lost or stolen? Don't recognise a transaction on your bank account or haven't opened an account with us? If you think you may have become a victim of fraud, get in touch. Our dedicated Team is here to help.

  • In order for us to investigate this, we require the following form to be filled in and completed.
  • Once completed, please return this to us by attaching it to an email and sending it to FraudSupport@onmo.app
  • Alternatively, you can mail the form to us.

Once received we will aim to complete our investigation and provide an outcome within 10 working days.

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Post

  • ONMO Ltd
  • PO Box 18780
  • BIRMINGHAM
  • B2 2BN
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Phone

  • Mon to Fri 9am to 5pm
  • Call us: 0330 333 6000
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Email

  • help@onmo.app
  • Send us an email and we'll get back to you as soon as we can.