At Onmo, we aim to ensure that all our customers have equal access to the information and features of our website. With this in mind, our website has been built to comply with Web Content Accessibility Guidelines (WCAG) 2.2 (w3.org).
Register your Accessibility and Additional Support needs
At Onmo we understand that some of our customers may need extra due care and support due to changes in health and life events. We therefore welcome you to Contact Us and advise us of any accessibility or additional support needs you may have.
With your consent, we can then make a note of these requirements on your account to enable us to support you whilst being an Onmo customer and avoid you having to repeat these needs to us each time you contact us. We will only ever use this information to ensure we provide you with the best possible support. If your circumstances change, and you no longer need additional support, please Contact Us so we can update your records. Please access our Privacy Policy for more information.
Hearing and Speech Impairment
If you have a hearing or speech impairment and calling us is not an option for you, you can contact by:
- Sending an email to help@onmo.app
- Sending message via the Onmo App
- Using live chat via our the Onmo website
Alternatively, you can contact us by using Relay UK.
Visual Impairment
If you have a visual impairment, we can offer the following support:
Large Print documents: You can request for any formal communications we send customers via post to be sent to you in large print.
If you require any of our legal documents to be sent to you in large print, please Contact Us